Contact information
We value our customers and are committed to providing the best shopping experience. If you have any questions, concerns, or need assistance regarding orders, returns, or product details, feel free to get in touch with us.
Customer Support
Our dedicated support team is here to help with all your queries.
📩 Email: onlinefashionstrom@gmail.com
📞 Phone/WhatsApp: 7414958741
⏰ Support Hours: Monday – Saturday | 09:30 AM – 6:30 PM
For quick assistance, you can also reach out to us via WhatsApp during our working hours.
Order & Shipping Inquiries
If you need help tracking your order, updating your delivery details, or understanding our shipping process, kindly email or call us with your Order ID for faster resolution.
Return & Exchange Assistance
For return or exchange requests, please review our Return & Exchange Policy and contact us within the specified timeframe. Our team will guide you through the process to ensure a hassle-free experience.
Business Address
🏢 Fashion Strom
4040, New Sardar Trader’s Market, Beside Sardar Vegetable Market, Near New Bombay Market, Umarwada, Surat-395010
All customer-related queries should be directed to our support team via email or phone. Please note that our office address is not a retail store and is not open for direct purchases or walk-in support.
General Inquiries
For any other queries related to product availability, order status, or payment issues, feel free to reach out, and our team will respond as soon as possible.
We are committed to providing you with the best shopping experience and look forward to assisting you! 😊